Please send an email to domains@jatech.co.uk with details of the domain name you wish to register and full contact details. A member of our team will aim to make contact with you within 2 working days with further instructions and details of charges.

Terms and conditions for Domain Name Registration can be found at https://www.nominet.co.uk/go/terms

If you wish to raise a complaint about abuse you have received (for example phishing scams, spam eamils etc), please contact us at domains.jatech.co.uk with as much detail about the abuse as you can. We will investigate your complaint as is practicable.

If you wish to make a complaint about a service you have received, please submit an email to us at domains@jatech.co.uk including as much detail from the issue you have. We will acknowledge your complaint within 2 business days and aim to resolve any issues within 5 business days.

If you’re not happy with the initial outcome of your complaint, then you are able to escalate your issue to Nominet (the .uk registry) here http://www.nominet.uk/resources/complaints

All domains are renewed on an annual basis, we will send out reminder emails aproximately 7 days before expiry. We will send the emails to the email address on the account. Note it is the registrant’s responsibility to make sure their contact details are up to date. Jatech takes no responsibility if your domain renewal fails due to your contact details being incorrect. 

If you do not wish to renew a domain please make sure you contact us a minimum of 7 days before your domain expires by emailing us at domains@jatech.co.uk.

All domains will be auto renewed 3 days in advance of the domain name expiring and will be billed within 7 days.

If you do not renew your domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. 

After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £100 + VAT. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. Jatech are not able guarantee the renewal of a domain name.

In renewing this domain(s) you are agreeing to the registrar's and the registry's terms and conditions.